Services Available Over Our Closure Period 2023

The ClementJames Centre will be closed from Tuesday 19th December and will reopen on Wednesday 3rd January 2024. We have put together a list of alternative services open during our closure period.

Please note that bank holidays fall on Monday 25th December, Tuesday 26th December and Monday 1st January. This may affect access to some services.

K&C Citizens Advice Bureau – Advice Service
Advice around housing, benefits, debt and money, and law and rights.
Contact: 0808 278 7982
Closed from Saturday 23rd December until Tuesday 2nd January.

Shelter – Urgent Housing Helpline
Housing support including case workers and legal representation.
Contact: 0808 800 4444
This line will be open throughout the festive period, including on Christmas day.

The Samaritans – Support and Listening Service
Contact: If you need an immediate response, the best number to call on is 116 123 (this number is TOLL FREE)
Open 24 hours a day, 365 days a year.

Shout – Free, Confidential, Text-Based Crisis Service
Can provide support with suicidal thoughts, abuse or assault, self-harm, bullying, and grief.
Contact: ‘Text SHOUT’ to 85258
Free on all major UK networks and open 365 days a year.

Adult Community Mental Health Services:
Single Point of Access (SPA)
Provides a first point of contact for people wishing to access adult community mental health services in Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster.
Contact: 0800 0234 650
Open 365 days a year.

Grenfell Health and Wellbeing Service
Provides a range of psychological therapies and support to help you feel better if you’re feeling traumatised, down, stressed, or have been bereaved. The easiest way to access the service is to self-refer.
Contact: 020 8637 6279, open 8 am – 8 pm
Urgent Line: 0800 0234 650, open 24/7

Food Banks & Support:
For more information and to find your nearest food bank, visit The Trussell Trust website.

The nearest food banks to The ClementJames Centre are:

The Kensington & Chelsea Food Bank
Contact: 020 3728 9003
Location: Notting Hill Methodist Church, 240 Lancaster Road, Ladbroke Grove, W11 4AH
Open Tuesdays, 11am – 1pm and Fridays, 11am – 1 pm
Closed from week beginning 25th December, reopening on 2nd January

Venture Centre Food Bank South
Contact: 020 7349 9705
Location: Chelsea Flashpoint Centre, SW10 0HE
No referral needed & registration from 12 pm – 1 pm
Open Thursday 21st and Thursday 28th December

Venture Centre Food Bank North
Contact: 020 8960 3234
Location: 103a Wornington Road, W10 5YB
No referral needed & registration from 12 pm – 1 pm
Open Saturday 23rd and Saturday 30th December

Nourish Hub – Pay what you can café
Contact: 020 7967 1302
Location: Unit A, Swanscombe House, 1 St Ann’s Rd, W11 4SS
Open Monday to Friday, 12 pm – 3 pm
Closed from 25th December – 29th December, and 1st January 2024

Venture Centre Winter Clothes Distribution
Contact: 020 7349 9705
Location: Chelsea Flashpoint Centre, SW10 0HE
Saturday 23rd December, 11am – 3:00pm

National Debtline
Helps you take the first steps on your debt-free journey.
Contact: 0808 808 4000
Free debt advice is available Monday to Friday, 9am – 8pm and Saturdays, 9:30am – 1pm

Community Living Well Service
Community Living Well offers a range of services to support social wellbeing and physical and mental health needs. Community Living Well is for people registered with a GP in Kensington and Chelsea or Queen’s Park and Paddington. The easiest way to access the service is through the self-referral form or by speaking to your GP.
For NHS Talking Therapies, contact: 020 3317 4200 /

Victim Support
Support for people who have been affected by crime.
Contact: 08 08 16 89 111
The support line is open 24 hours a day, 365 days a year.

The Mix – Under 25s Support
Helping under 25s take on any challenges they are facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to The Mix via their online community, on social media, through their free, confidential helpline, or through their counselling service.
Contact: 0808 808 4994, open 4pm – 11 pm, Monday – Friday / The Mix website

Kensington Palace Warm SpaceThere is a new Warm Space located at Kensington Palace open to North Kensington residents.

Better Warm SpacesAs part of the response to this winter’s cost of living crisis, some Better leisure centres and libraries will be offering warm space sessions to anyone living in the area.

RBKCCost of Living Support Hub

Venture Centre North Winter Programme

Venture Centre South Winter Programme

From all at ClementJames, we wish you a restful holiday season and a happy New Year.