We empower people to overcome barriers and challenges and to engage with their own wellbeing.
This enables our clients to pursue their goals. We do this through the provision of Information, Advice and Guidance, and wellbeing support and activities.
Information, Advice and Guidance
If you need support with day to day issues and want to feel more in control of things we can support you with solving your problems. Whether you need help to manage your bills, change schools or apply for benefits – we are here to help you to make positive changes in your life and take steps towards achieving your goals.
Our Information, Advice and Guidance service has been awarded the Advice Quality Standard by the Advice Services Alliance, a nationally recognised quality mark for organisations providing free, independent advice to members of the public.
Following a period of closure, our Information, Advice and Guidance service has now reopened. There have been a few changes to the support we can offer clients, and we will now be focusing our efforts on providing Information, Advice and Guidance in six key areas:
- Welfare Benefits Queries, including help with PIP and Universal Credit as well as supporting clients to chase up on delayed payments, applying for new benefits, and appealing against decisions
- Grant Applications for Essential Items
- Food Bank Referrals
- Housing Advice (alongside partnership with Shelter North Kensington)
- Debt Advice (via weekly on-site partnership with Nucleus Debt Advice)
- Community Advice (resolving simple daily issues such as making a complaint)
- We have had to pause our Immigration Level 1 provision for the time being until we have a new qualified advisor. We will let you know when we can offer Immigration Level 1 support once again. Below are some organisations who may be able to provide support with this:
Our advice and guidance service is consistently busy and we encourage referral organisations to take some time to read our remit which lays out clearly what we can and cannot help with before referring a client. Please note, we are only able to accept referrals for residents of Kensington and Chelsea and any referrals submitted before 1st February will not be processed before that date.
If we are unable to help you, we usually know someone who is. The best way to make an appointment is via our enquiry form enquiry form and the best way to refer a client is via our referral form. Alternatively, you can give us a call or email email@example.com with your name, contact details and a description of what you need help with, and a member of the team will aim to get back to you within 2 working days.
Life in the UK Revision Group
We run a weekly Life in the UK revision group for those taking the test every Thursday from 10 – 11 am, via Zoom.
Email firstname.lastname@example.org to sign up.
The ClementJames Centre welcomes you to our wellbeing programme. Take part in a variety of one-off workshops, courses and ongoing activities – a great chance for you to build confidence, learn something new, relax and connect with others.
If you would like to find out what’s on at the moment…
We also provide specific emotional support to children and young people who were directly or indirectly affected by the Grenfell Tower fire. This includes weekly art therapy sessions and counselling.
Our weekly Wellbeing Group creates an informal space for you to come together with people from your community and focus on your wellbeing. We discuss topics every week, such as sleep, motivation and stress, and work together to develop wellbeing tools which you can take away with you.
Wellbeing Group: Wednesdays, 11:30 – 1 pm
You can now sign up for Wellbeing Group by booking your place here.
Our Creative Wellbeing Group offers a series of informal creative workshops, giving you an opportunity to connect with others, learn new skills and make your own artistic creations!
Creative Wellbeing Group: Thursdays, 4 – 5:30 pm
You can now sign up for Creative Wellbeing Group by booking your place here.
One-off Events and Workshops
We host a number of different one-off events and workshops for adults and young people throughout the year. From creative workshops and exhibitions as part of ‘This is Me’ and ‘Express Yourself’, to our annual spring Wellbeing Week celebrations.
Keep an eye on our Centre timetable, newsletter and social media accounts for details of what we have coming up in the way of wellbeing activities.
Our Community Wellbeing Clinic offers free certified NADA ear acupuncture, relaxation and health and wellbeing advice. Come in, relax or just have a chat with a professional. The Clinic runs on Tuesdays between 2:30 to 5:30 pm (last entry 4:45 pm). Find out more about the Wellbeing Clinic and sign up here. The Wellbeing Clinic will reopen on Tuesday 5th March 2024.
Gardening at ClementJames
We run a bi-monthly gardening session in our community garden. Those who attend work with the professional gardener to learn more about gardening and often grow their own produce!
Gardening Group happens every other Tuesday from 11 – 12:30 pm. You can now sign up for Gardening Group by booking your place here. Alternatively, check our Centre timetable or subscribe to our monthly newsletter to see when the next session is running.
Nutrition & Gardening Course
In the summer term, we also run a four-week Nutrition and Gardening course which aims to promote an interest in nourishing our minds and bodies. The course covers topics such as how to get involved with community garden projects and small diet changes that can have a positive impact on your health.
Women’s Confidence Programme
The Women’s Confidence Programme is a six-week course which brings a group of women together for a morning a week to work on developing skills such as communication, active listening, confidence, self-compassion and boundaries. It gives local women the opportunity to focus on themselves: their needs, aspirations, and ways in which they can successfully achieve their goals.
It was amazing to be in a safe, comfortable judge free environment where I feel open to share my struggles, thoughts and ideas. Attending the course was a new opportunity and something I haven’t done for a while…Women’s Confidence Programme Attendee
As part of the Women’s Confidence Programme, we also run a range of workshops and events for women, such as women’s self-care days and trips to local attractions.
I learnt how to be kinder to myself – e.g. learning to say ‘no’ sometimes. Not being too self-critical and limiting myself. It has been a priceless experience which will assist me on the rest of my life journey.Women’s Confidence Programme Attendee
The course is run three times throughout the year. To express your interest in the next course, please email your name and contact number to email@example.com or give us a call on 020 7221 8810.