We empower people to overcome barriers and challenges and to engage with their own wellbeing.
This enables our clients to pursue their goals. We do this through the provision of Information, Advice and Guidance, and wellbeing support and activities.
Information, Advice and Guidance
If you need support with day to day issues and want to feel more in control of things we can support you with solving your problems. Whether you need help to manage your bills, change schools or apply for benefits – we are here to help you to make positive changes in your life and take steps towards achieving your goals.
Our Information, Advice and Guidance service has been awarded the Advice Quality Standard by the Advice Services Alliance, a nationally recognised quality mark for organisations providing free, independent advice to members of the public.
We have helped previous clients to resolve problems around:
- benefits, including help with PIP and Universal Credit as well as supporting clients to chase up on delayed payments, applying for new benefits, and appealing against decisions
- housing, including supporting clients to apply for Housing Transfers, looking for accommodation, and making calls to social housing providers
- grants, including writing applications for clients in financial difficulty
- school exclusions, including following up with the school on certain issues
- education, including supporting clients to look for courses or training
…and much more. If we are unable to help you, we usually know someone who is. To make an appointment, please email email@example.com
We also run a weekly Life in the UK revision group for those taking the test every Friday from 10 – 11 am.
Email firstname.lastname@example.org to sign up.
Specialist debt advice
Every Friday, Crosslight Advice offers appointments at The ClementJames Centre. Crosslight Advice is a community-focused charity which works to combat poverty and hardship caused by the burden of unmanageable debt and lack of financial capability.
The ClementJames Centre welcomes you to our wellbeing programme. Take part in a variety of one-off workshops, ongoing activities and events at our friendly centre. A great chance for you to build confidence, relax and connect with others.
We also provide specific emotional support to children and young people who were directly or indirectly affected by the Grenfell Tower fire. This includes weekly art therapy sessions and counselling.
In light of the Covid-19 outbreak, some of our services have changed or been postponed, please check out social media accounts or contact us for updates. In the meantime, we have put together a pack to help support your mental health and wellbeing. Download mental health and wellbeing pack (opens in a PDF on a new page).
Wellbeing Day is one of our annual events that we adapted to deliver online during Covid-19. You can find leaflets to download and keep and videos to watch about some of the wellbeing services available in the local area: Wellbeing Day 2020.
Wellbeing Clinic (Postponed due to Covid-19)
Our Community Wellbeing Clinic offers certified NADA ear acupuncture, relaxation and health and wellbeing advice. Come in, relax or just have a chat with a professional.
The Clinic is open every Tuesday, from 2:30 – 5:00 pm.
Sessions cost £2.
Women’s Confidence Programme
The Women’s Confidence Programme is a six-week course which gives local women the opportunity to focus on themselves: their needs, aspirations, and ways in which they can successfully achieve their goals. The course covers a range of topics, such as creativity, listening and assertiveness.
We also run a range of workshops for women such as women’s self-care events and trips to local attractions.