The ClementJames Centre will be closed from Friday 20th December and will reopen on Monday 6th January 2025. We have put together a list of alternative services open during our closure period.
Please note that bank holidays fall on Wednesday 25th December, Thursday 26th December and Wednesday 1st January. This may affect access to some services.
K&C Citizens Advice Bureau – Advice Service
Advice around housing, benefits, debt and money, and law and rights.
Contact: 0808 278 7982
Closed on 25th & 26th December, and 1st January.
Shelter – Urgent Housing Helpline
Housing support including case workers and legal representation.
Contact: 0808 800 4444
Closed on 25th & 26th December, and 1st January.
The Samaritans – Support and Listening Service
Contact: If you need an immediate response, the best number to call on is 116 123 (this number is TOLL FREE)
Open 24 hours a day, 365 days a year.
Shout – Free, Confidential, Text-Based Crisis Service
Can provide support with suicidal thoughts, abuse or assault, self-harm, bullying, and grief.
Contact: ‘Text SHOUT’ to 85258
Free on all major UK networks and open 365 days a year.
Adult Community Mental Health Services:
Single Point of Access (SPA)
Provides a first point of contact for people wishing to access adult community mental health services in Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster.
Contact: 0800 0234 650
Open 365 days a year.
Grenfell Health and Wellbeing Service
Provides a range of psychological therapies and support to help you feel better if you’re feeling traumatised, down, stressed, or have been bereaved. The easiest way to access the service is to self-refer.
Contact: 020 8637 6279, open 8 am – 8 pm
Urgent Line: 0800 0234 650, open 24/7
Food Banks & Support:
For more information and to find your nearest food bank, visit The Trussell Trust website.
The nearest food bank to The ClementJames Centre is:
The Kensington & Chelsea Food Bank
Contact: 020 3728 9003
Location: Notting Hill Methodist Church, 240 Lancaster Road, W11 4AH
Open Tuesdays and Fridays, 10:30 am – 1:30 pm
Closed on Friday 27th December.
If you need a voucher, please call 0808 208 2138 for free to request one. You will be given a code to take to the food bank.
Nourish Hub – Pay what you can café
Contact: 020 7967 1302
Location: Unit A, Swanscombe House, 1 St Ann’s Rd, W11 4SS
Open Monday to Friday, 12 pm – 3 pm
Closed from 25th December – reopening 6th January 2025
National Debtline
Helps you take the first steps on your debt-free journey.
Contact: 0808 808 4000
Free debt advice is available Monday to Friday, 9 am – 8 pm and Saturdays, 9:30 am – 1 pm
Community Living Well Service
Community Living Well offers a range of services to support social wellbeing and physical and mental health needs. Community Living Well is for people registered with a GP in Kensington and Chelsea or Queen’s Park and Paddington. The easiest way to access the service is through the self-referral form or by speaking to your GP.
Kensington & Chelsea Pharmacy opening hours:
Medicine Chest – 413-415 King’s Road, SW10 0LR, open Christmas Day 10 am – 6 pm, and Boxing Day and New Year’s Day, 2 pm – 6 pm
Golborne Pharmacy – 106 Golborne Road, W10 5PS, open Christmas Day 10 am – 6 pm, and Boxing Day and New Year’s Day, 10 am – 2 pm
The Mix – Under 25s Support
Helping under 25s take on any challenges they are facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to The Mix via their online community, on their free, confidential helpline, or through their counselling service.
Crisis Messenger: Text THEMIX to 85258, open 24/7 / The Mix website
Childline
The Childline service gives children and young people a voice when no one else is listening. Whatever problems or dangers they face, Childline gives them somewhere to turn to for support when they need it. Reach out to Childline via their website or by calling 0800 1111 (phone lines are open 24 hours a day 7 days a week).
Better Warm Spaces – As part of the response to this winter’s cost of living crisis, some Better leisure centres and libraries will be offering warm space sessions to anyone living in the area.
RBKC – Cost of Living Support Hub
From all at ClementJames, we wish you a restful holiday season and a happy New Year.