Referring for Support at The ClementJames Centre

This is a referral form for organisations to use to refer clients for support at The ClementJames Centre.

If you would like to get support for yourself, please click here.

If you would like to refer a young person for Literacy & Numeracy Catch-up Support at the Centre, please click here to be taken to our Literacy & Numeracy referral form.

Please note: Information, Advice & Guidance

Our Information, Advice & Guidance service is consistently busy and we encourage referral organisations to take some time to read our remit which lays out clearly what we can and cannot help with before referring a client. We are also only able to accept referrals for residents of Kensington and Chelsea to this particular service.

We are currently experiencing an increased demand for our advice service and for all new referrals, you should be advised that there is a four week wait to see an adviser.

We apologise for any inconvenience caused. If your client’s advice issue cannot wait you may be able to find support sooner via the organisations listed here.

Thank you for taking the time to fill out this referral form. If you need support filling out this form, please contact reception@clementjames.org or give us a call on 020 7221 8810.

Privacy Notice

At The ClementJames Centre, we're committed to protecting and respecting your privacy.

Please see our privacy notice attached here, and tick here when both you and your client have read and agree to the terms laid out in it.

Who We Can Support

Please be aware that we can only support residents who live in or who are housed in Kensington & Chelsea for Advice Support, and Kensington & Chelsea, Hammersmith & Fulham or Westminster for Wellbeing and Employment Support.

Please select the borough the client is a resident of or housed in:

We also have criteria that clients need to meet to access support. At least one of the following means that they are able to access support at the Centre.

Please select any of the following that apply to the client:

Receiving benefits

Have a household income of less than £25,000

Living in social housing (this includes council, temporary accommodation and housing associations)

Have a child/ward receiving free school meals

Your Details

It is helpful for us to have your details, should we need to contact you about this referral.

Full Name

Organisation

Other:

Role

Contact Number

How will you still be working with the client being referred to us going forward?

Can we contact you about this referral? We will only do so to discuss details relating to the referral, when such details are needed in order to best support the client.

Please tick here if you would like to be subscribed to our mailing list to hear about upcoming workshops, programmes, events and opportunities at The ClementJames Centre.

Support Referral

What is the main type of support that you are enquiring about for the client?

What is your client's Information, Advice & Guidance enquiry regarding? Please take some time to read our new advice remit here if you would like more information on what we can and can't support with.

Which of the following circumstances applies to the client?

Short-term unemployed (3-6 months)Medium term unemployed (6-12 months)Long-term unemployed (12 + months)

Employed, but financially unstable & in receipt of means-tested benefits

Please tell us, in as much detail as possible, what the client would like support with:

Please select the other types of support that your client is interested in receiving at ClementJames:

Information, Advice & Guidance Support - We help people to overcome the barriers, challenges and issues affecting their livesWellbeing Support - We support people to increase their confidence, resilience and support networks, and that of their family and friends

Please select the other types of support that your client is interested in receiving at ClementJames:

Employment Skills Programme - We equip people with the skills to feel more job ready and to achieve their employment goalsWellbeing Support - We support people to increase their confidence, resilience and support networks, and that of their family and friends

Please select the other types of support that your client is interested in receiving at ClementJames:

Employment Skills Programme - We equip people with the skills to feel more job ready and to achieve their employment goalsInformation, Advice & Guidance Support - We help people to overcome the barriers, challenges and issues affecting their lives

Client's Details

Please only give us your client's contact details with their explicit consent and after they have read and agreed to our privacy notice.

First Name

Last Name

Date of Birth (dd/mm/yyyy)

Gender

Client's self-described gender, if known:

Ethnicity

Other or client's self-described ethnicity, if know:

Contact Number

House Number & Street Name

Post Code

Client's Language and Communication Needs

We ask the following questions in order to provide the best support for the client throughout their time at The ClementJames Centre. Please provide as much information as you can.

Does the client have any learning or physical accessibility needs that we should know about?

Please provide us with more details:

Does the client have any communication or language needs that we should know about?

Please provide us with more details:

We offer English classes for adults. Would the client like to find out more about how we can support them with this?

Please tick here if the client needs assistance to exit the building in the event of an emergency evacuation. Staff will prepare a Personal Emergency Evacuation Plan (PEEP) for them.

Submit Your Form

Please submit the form below, after which you will be redirected to our online booking system to book the client in for a welcome meeting with one of our advisers.

Please only book the client in for a welcome meeting if you have confirmed with them that they can attend the time slot. If you are unable to do so, a member of the team will be in touch within two working days.

At the welcome meeting, our adviser will gather more information from the client and triage them to the appropriate team for a following appointment at a later date.

Contact Information