Join the Team

Part-time Staff Support Worker (fixed-term)

Location: 95 Sirdar Road, London W11 4EQ
Salary: £30 per hour and in addition to bank holidays we offer 25 days’ annual leave pro rata, a generous pension scheme, travelcard loan, cycle to work scheme and an employee assistance programme.
Contract: Fixed-term (November 2020 – October 2021)
Hours: Part-time weekday, 6 hours. Either from 11am – 6pm on one day with an hour’s lunch break (preferably Thursdays); or 2 – 5pm across two afternoons.
Closing date: 9th October 2020 (9am)
Selection day: 14th October 2020 (interviews may be held remotely via Zoom)
Start date: 5th November 2020 (negotiable)

We are looking for a Staff Support Worker to offer confidential one-to-one support to members of our staff team who work with people from the community dealing with complex issues.

This support includes, but is not limited to:

  • Providing emotional support to client-facing staff in delivery roles who work across a number of core areas including housing, employment, numeracy and literacy, and advice, while also offering well-being support.
  • Supporting staff to understand their personal and professional boundaries when working with people from the community to preserve a separation between work and personal life.
  • Offering psychoeducation covering themes such as working with trauma, understanding stress and learning about compassion-focused skills.
  • Understanding core areas related to staff safeguarding, such as burnout and compassion fatigue and, where appropriate, provide suggestions to senior management regarding reasonable adjustments.

Please be advised that this is neither a counselling nor supervision role, although skills from both these disciplines will support you in your role.

If you are a registered member or an accredited member of the BACP or another appropriate professional body (e.g. UKCP, HPC), can demonstrate knowledge of safeguarding policies and procedures and if you hold a graduate or post-graduate level Counselling Diploma or equivalent, then we would love to hear from you.

The ClementJames Centre is a welcoming and unique place to work and if you would like to speak to a member of staff before submitting your application please email us to arrange a phone call.

This role is usually office-based, but due to the current Covid-19 restrictions, we are happy to discuss flexible and working from home arrangements.

If you wish to apply, please send your letter of application and your CV to jobs@clementjames.org by 9am on Friday, 9th October 2020.


At ClementJames, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. If you require the application documents in a different format please do not hesitate to contact us.

Black and Minority Ethnic people are currently under-represented in The ClementJames Centre’s workforce and also within the charity sector. The ClementJames Centre particularly welcomes applications from Black and Minority Ethnic people.

Safeguarding is everyone’s business. The ClementJames Centre is committed to protecting the health and wellbeing of those we support, and enabling them to live free from harm, abuse and neglect. All our staff are required to have an enhanced DBS check and will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.