The Community Engagement Manager will play a pivotal role in fostering a positive and inclusive environment within our charity. This role will oversee programmes which are designed to meet the day-to-day needs of our clients in a supportive environment. Whether someone is dropping in for a cup of tea before an appointment, needs informal advice, wants to take part in a wellbeing activity, or simply needs to use a phone or computer, this is where they are welcomed. This role will also connect individuals to the full range of services we offer.
The Community Engagement Manager will lead on the design, facilitation and implementation of wellbeing initiatives that promote resilience in the local community. These wellbeing programmes will be informed by the lived experience of our clients and will align with our mission of equipping the community for success. An essential part of the role will be ensuring client voice is embedded across our work. Through focus groups, user forums and ongoing consultation, the Community Engagement Manager will ensure that community feedback actively shapes programme design and delivery.